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About The Role

Lightnet Group is establishing a dedicated Quality Assurance function, and is hiring a Head of QA to build and lead it from the ground up. Reporting directly to the CTO, this is a vital role not only for the Technology team but across the entire product development roadmap: QA acts as a critical gatekeeper to ensure our products meet customer expectations, while protecting the business from production bugs that could trigger reportable regulatory incidents.

This is a hands-on, build-from-zero leadership role: the successful candidate will stand up the team, define how QA operates across the group, and shift Lightnet's testing practice from manual regression toward modern test automation.

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Key Responsbilities

• Build and structure the QA team, including defining roles, evaluating candidates, and hiring QA talent
• Act as the single point of contact for QA resource planning and scheduling across the Technology organization
• Define and track quality metrics, proactively identifying and resolving systemic issues before they impact production
• Own the QA roadmap, modernizing tools and processes with a strong focus on test automation over manual regression testing
• Partner with engineering, product, and compliance stakeholders to embed quality gates across the development lifecycle
• Establish QA standards, processes, and escalation paths appropriate to a regulated fintech environment
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What We're Looking For

• Proven experience leading or building a QA function, ideally including standing up a team from scratch
• Strong track record in modernizing QA practices — test automation frameworks, CI/CD-integrated testing, and reducing reliance on manual regression
• Experience in fintech, payments, or another regulated industry is a strong plus, given the compliance and regulatoryincident stakes of this role
• Comfortable operating as an individual contributor and people leader in the early stages of team build-out
• Strong stakeholder management skills — this role is the single point of contact for QA across Technology and the broader product roadmap
• Fluent in both Thai and English, spoken and written
• Based in or willing to relocate to Bangkok, Thailand

Reporting Line and Team

This is a newly created position with no incumbent, reporting directly to the CTO. The Head of QA will be the first hire intothe function and is expected to grow the team to approximately 3–5 additional QA headcount over time, for a total team of 4–6 including this role.

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