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Role Overview

The KYC/KYB Onboarding Specialist plays a vital role in facilitating the onboarding of both partners and clients—individual and corporate—ensuring all due diligence, risk management, and compliance checks are thoroughly completed in line with regulatory requirements across multiple jurisdictions.

Key Responsibilities

• Perform customer account onboarding as assigned by the Sales team, including collecting and validating KYC/KYB information, document verification, data entry,
  account setup, and preparing individual customer files for submission to the Compliance team for approval, and notifying Sales once completed.
• Monitor transaction activities including inbound, outbound, duplicate, pending, API processing, and same-day transactions. Conduct account screening and ongoing monitoring through Compliance and APS (AMLO) systems to ensure alignment with AML and regulatory requirements.
• Coordinate closely with Sales, Payment Operations, Compliance, and other related teams to ensure a smooth onboarding process and full alignment with legal and regulatory requirements.

Qualifications

• Diploma or Bachelor’s degree in Business, Law, Finance, Compliance, or a relatedfield.
• Experience in KYC/KYB, AML, or customer due diligence is a plus, especially in fintech or international payments. (Background in crypto or digital assets will be a plus.)
• Strong communication and interpersonal skills; able to clearly explain complex compliance processes.
• Fluent in Thai and English due to cross-border client and partner interactions
• Ability to work independently and collaboratively in a fast-paced, international environment.
• Fast learner with a proactive attitude and adaptability
• Able to work in shifts as assigned by the company

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